Customer’s Testimonials
We our customers say about us
13.02.2021
Jonathan Meggison
Excellent garage offering repairs, servicing at a very reasonable rate. Nothing is to much trouble and they look after their customers.
12.02.2021
Mark Orton
Efficient, friendly, knowledgeable and straight with no hidden agenda. Would definitely use again.
26.01.2021
Frank Johnson
Arkadiusz done a fantastic job at diagnosing and replacing one of the fuel injectors on my VW Caddy. He has certainly gained another returning customer ????????
08.02.2018
Debbie Cox
Took my Mini in to be looked at, as was overheating and heater inside not working. Other garages refused to look at it. Contacted API and they were brilliant. All sorted and reasonably priced. Lovely, friendly people. Definitely recommend and will use in future! Thanks guys
05.02.2018
Wanda Anderson
"API offer a professional service at very affordable prices. As a long-standing customer, I have found the work that the company undertakes is always of the highest quality. The staff are friendly, approachable and extremely honest about the cost of any work that is undertaken. Also, the work is always completed on time and to very high standards. An added bonus is that upon completion of any work, a member of the company will make sure that the customer is happy. As a female driver, everything is always clearly explained to me, all possible options are considered and I therefore cannot fault any part of the service that is provided. I would always recommend API to anyone who needs and honest, reliable service."
01.02.2018
Mrs K Wright
"I have been bringing my cars to API for many years now, and would not dream of going anywhere else! As a female, with a limited budget, I have full peace of mind and always know that I am receiving an honest and reliable service. They provide me with a choice of options so I am able to consider not only what I can afford, but what is the best decision overall. I have never been let down but them, and for me, that is the most important thing of all. I recommend them to all of my friends, family and work colleagues. I have total trust in them whenever my car is taken in. A friendly, honest, reliable service!"
13.01.2018
Anthony Coates
Great service very knowledgeable good honest service very good value
30.10.2017
Keith Ellis
Our car was serviced at another garage and they completely messed it up! Was recommended to API and they did a great job sorting it for us. The car now runs and drives very well. Really friendly staff, highly recommended. A big thanks to Alec and the team.
29.10.2017
Greg Grumpalees Lay
Can’t recommend enough. Replaced timing chain and tensioner on my tsi which is a pig of an engine to work on, price was very fair and Arek even did the alternator belt as noticed it needed doing when was off (never been changed car @ 60k so definitely
Needed changing) - nice guy and showed pictures before and after - problem solved, engine saved and will definitely be using him for future works.
07.10.2017
Tracy Finnan
We never use another garage now. Service is always excellent, fast and at a very reasonable cost!
03.09.2017
Karolina Lewandowska
Quick services, reliable people. Highly recommending to everyone.
25.08.2017
Paula Claxon
Thank you so much for the professional service- amazing and highly recommended
09.08.2017
Tim Dotchin
Very good service, decent prices! A proper garage! My van sounds in its best health ever!!!!!
13.07.2017
Vicky Bielinski
Cannot thank you enough for helping me with the seat belt buckle. You've saved me £100 today! Didn't even charge me for the time he spent getting the little bit of plastic out of the buckle
04.07.2017
Clare Bennett
Cannot thank you enough for helping me with the seat belt buckle. You've saved me £100 today! Didn't even charge me for the time he spent getting the little bit of plastic out of the buckle
30.06.2017
Peter Pistol Johnston
Great mot, service and repairs always ..
17.06.2017
Jason Drinkwater
This place was recommended by another local garage. I'm so glad they did because this is now my place to go.
Honest and quick with the work. Great customer care.
Wouldn't go anywhere else.
Cheers guys
21.02.2017
Lewis Riches
Took my Mondeo in to have a bonnet catch fixed. Work turned out to be much cheaper than initially quoted (which was considerably cheaper still than Ford dealership were offering work for). For me, this shows the honesty you want from someone entrusted with fixing your car. Good job.
02.02.2017
Jack, Colchester
“ I always use API and have never had to pay too much for any repairs. They are always honest with costs. I have known them for a long time now, and always recommend them to my friends”
23.01.2018
Samantha O'Connor Rowley
Excellent service - just what a garage should be. I know where I'll be bringing my A4 for its annual service and any tlc it needs!
01.10.2016
Joy Crookston
Can't praise Alec and his team highly enough. Always met with a friendly smile. Their fault finding skills are second to none. Their advise is sound and based on years of experience. Pricing has always been the best around by far! Thanks to all the team for keeping my cars on the road!!!
20.04.2016
Oliver Wilkinson
When I go to see Arek I love what I see at API. True professionals with deep knowledge and experience, especially with VAG (VW/Audi/Seat/Skoda). Where else do you see engineers repairing (not just replacing) control modules or taking on projects that would make others tremble. For that matter, where do you see engineers? Not main dealers or most garages, that's for sure; 90% of career 'mechanics' are nothing more than 'fitters', ie. they just fit new parts (by the book) until the problem is solved (or not). API; Arek & his team, they are proper engineers. Most 'mechanics' (fitters) cannot FIX anything properly, as they're not real engineers so their skills are in talking up what they do to the public - to extract money. And, when they're rumbled, or out of their depth, they claim to be 'too busy' to do it, pass on the problem or blame the customer/car/manufacturer. That's why you see many gushing reviews of car businesses from people with little real knowledge of mechanical engineering or the motor trade, or narrow experiences with no basis for comparison. I'm no engineer, but I have been tuning and ECU remapping vehicles for many years, so I've worked with literally hundreds of other businesses and thousands of vehicles, mostly in East Anglia but as far afield as Glasgow and Cornwall. I have used Arek both on customer's cars and my own. I can absolutely, unequivocally recommend Arek for anyone who wants to buy into such genuine expertise and enthusiasm, at very reasonable and fair prices, knowing your car will be in safe hands. Oliver
26.11.2015
Jim Linton
Great service. They gave an honest and trustworthy report in to the condition of my Audi. The bill was under their original quote. I will make them the first port of call for future work to be done.